Support

We love our customers, and want to make sure you are successful using Arria.Live products. If you don’t find the information you need in our FAQ or in the resources below you can email us at CustomerService@arria.live or use the contact form below to let us know what you need and we’ll respond promptly. We promise!

Support Documentation

Arria.Live Product Warranty

Arria Live Media, Inc. is committed to producing high quality digital audio products.

Arria.Live cable products include a limited lifetime warranty against manufacturing defects. The warranty is valid with proof of purchase. Our warranty entitles the original owner to repair or replacement of the original cable product, or replacement with a comparable product of similar value, at our discretion. This warranty is limited to Arria.Live products only, and excludes loss of personal property, accidental damage, misuse, abuse, or normal wear and tear.

Arria.Live electronic products include a 1 year warranty against manufacturing defects. The warranty is valid with proof of purchase. Our warranty entitles the original owner to repair or replacement of the original Arria.Live electronic product, or replacement with a comparable product of similar value, at our discretion. This warranty is limited to Arria.Live products only, and excludes loss of personal property, accidental damage, misuse or abuse.

To make a warranty claim, please contact us at CustomerService@arria.live. Include information that identifies your product, shows how and when it was purchased, and describes the problem you are having.

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